Gartner's Top Strategic Technology Trends for 2021

August 03, 2021

Gartner's Top Strategic Technology Trends for 2021

When workers at the industrial facility returned to their jobs after the shutdown during the COVID-19 pandemic, they noticed some differences. Sensors or radio frequency identification (RFID) tags were used to determine whether employees were washing their hands regularly. Machine vision determined whether employees followed protocol regarding wearing masks and whether loudspeakers were used to alert people to protocol violations. Additionally, these behavioral data were collected and analyzed by organizations to influence people's behavior at exertion.

The collection and use of such statistics to manage behavior is called the Internet of Behavior (IoB). As companies improve not just the amount of data they collect, but the way they combine and use data from different sources, the IoB will continue to influence the way companies interact with people.

IRB is one of nine calculated technology trends from Gartner that will provide the agility and flexibility businesses and enterprises need in the wake of the impacts caused by COVID-19 and the current state of the global economy.

"IoB is all about using data to variation behavior."

“The unprecedented socioeconomic challenges of 2020 require organizational flexibility to transform and shape the future,” said Brian Burke, Gartner's vice president of research, during the 2020 Gartner IT Symposium / Virtual Xpo ™.

Trends for this year are divided into three blocks: focus on people, location independence, and flexible delivery.

Focus on people: While the pandemic has changed the number of people who work and interact with companies, they are still at the center of everything. Therefore, they need digitized processes to work in modern conditions.

Location Independence: COVID-19 has changed the physical location of employees, customers, suppliers, and business ecosystems. Location independence requires a technological change to support this new version of the business.

As always, these nine technology strategic technology trends do not operate independently, but rather reinforce and reinforce each other. Combinatorial innovation is the central theme of these trends; Together, they provide business agility that will help companies for the next five to ten years.

Trend 1. Behavioral Internet

As the COVID-19 protocol monitoring example shows, the Internet of Behavior (IoB) is designed to use data to change behavior. With the rise of technology that collects the digital dust of everyday life - data spanning the digital and physical world - this information can be used to influence behavior through feedback loops.

For example, in commercial vehicles, telematics can track driver behavior, from sudden stops to sharp turns. Businesses can use this data to improve driver performance, routes, and safety.

"IoB has ethical and social implications depending on the objectives and results of individual users."

you can collect, combine, and course data from many sources, including business customer data; data of citizens whose treatment was carried out by the public sector and government agencies; social communication media; public implementations of facial recognition and location tracking. The increasing complexity of the technology to process this data has allowed this trend to develop.

IRB has ethical and social implications depending on the objectives and results of individual use. The same portable devices that health insurers use to track physical activity and lower premiums can also be used to track grocery purchases; too many unhealthy foods can increase premiums. Privacy laws that vary from region to region will greatly affect the adoption and scope of the job.

Trend 2: shared experience

Shared experience combines Multiple Experiences (MX), Customer Experience (CX), Employee Experience (EX), and User Experience (UX) to transform business results. The box is to improve the overall experience where all these elements converge, from technology to employees, customers, and users.

"This trend allows companies to capitalize on the disruption caused by COVID-19."

The close relationship of all these experiences (rather than individually improving each one of them individually) is what discriminates the company from its competitors in such a way that it is difficult to replicate, creating a sustainable competitive advantage. This trend allows companies to capitalize on the disruptive forces caused by COVID-19, such as telecommuting, mobile, virtual, and delivered clients.

For example, a major telecommunications company has completely redesigned its customer experience to improve security and satisfaction. He first implemented a dating system through an existing application. When customers arrived at a meeting and approached the store within 23 meters, they received two things: on the one hand, a notification that guided them through the registration process and, on the other hand, a warning that let them know what expensive it was. It was. There will be time before they can safely enter the store and maintain social distancing.

The company also modified its service to include more digital kiosks and allowed employees to use their own tablets to explore customer devices together without having to physically touch the equipment. The result is a more secure, seamless, and integrated experience for customers and employees.

Trend 3: computing that improves privacy

Privacy computing uses three technologies that protect data as it is used. The former provides a secure environment in which sensitive data can be processed or analyzed. The second performs the processing and analysis in a decentralized way. The third encrypts the data and algorithms before treatment or analysis.

This trend allows organizations to securely collaborate on research across regions and with competitors without sacrificing privacy. This approach is specifically designed to meet the growing need to share data while maintaining privacy or security.

https://www.beaucenter.com/pii_email_75b62aaf69e906c6387f-outlook-mail-error-code-with-solution/

https://www.beaucenter.com/solve-error-code-pii_email_abc8e137455609d689bd/

https://www.beaucenter.com/category/technology/

https://www.beaucenter.com/pii_email_841b43fada260254c8d3-error-code-solved/

https://www.beaucenter.com/pii_pn_8a68e8c174733080624b/

https://www.beaucenter.com/how-to-solve-pii_email_e2bfd865341b76f055e2-errror/

https://www.beaucenter.com/agent-sai-srinivasa-athreya-movierulz/

https://www.beaucenter.com/money-heist-torrent/

https://www.beaucenter.com/bombay-dyeing-bedsheet/

https://www.beaucenter.com/how-to-calculate-99-2-f-to-c/

https://www.technologyify.com/

https://www.technologyify.com/solve-pii_email_490dad511e7715c1a0c3-error-code/